Shipping & Returns

Shipping

Please note that the products are made to order. We naturally want deliveries to take place as quickly as possible, but we are only able to guarantee delivery within 45 days* from order confirmation.

We offer a standard shipping fee of 50 euros to most of the EU countries. If your country is not on the list at check-out, please contact us at hello@aarniooriginals.com and we will find the best shipping rate for you. Packages are dispatched as pallet shipment.

If you have any questions regarding your delivery, please get in touch at hello@aarniooriginals.com. Further details on our shipping policies can be found in our Terms of Service.

*The Pony will be available in the end of April 2017

 

Returns

When you receive your goods, it is important that you check the order immediately. If you have received a wrong order or damaged goods, contact us as soon as possible by email to hello@aarniooriginals.com before you send anything. Enclose the invoice or receipt so we can identify the return.

Please note that as the Eero Aarnio Originals collection items are made to order they are non-refundable unless damaged or defective.

Further details on our return policy can be found in our Terms of Service.