Please note that the products are made to order. We naturally want deliveries to take place as quickly as possible, but we are only able to guarantee delivery within 45 days* from order confirmation.We offer a standard shipping fee of 50 euros to most of the EU countries for our consumer customers. If your country is not on the list at check-out, please contact us at firstname.lastname@example.org and we will find the best shipping rate for you. Packages are dispatched as pallet shipment.
If you have any questions regarding your delivery, please get in touch at email@example.com. Further details on our shipping policies can be found in our Terms of Service.
*During summer the delivery times might be longer due to holiday breaks in the production
When you receive your goods, it is important that you check the order immediately. If you have received a wrong order or damaged goods, contact us as soon as possible by email to firstname.lastname@example.org before you send anything. Enclose the invoice or receipt so we can identify the return.
Please note that as the Eero Aarnio Originals collection items are made to order they are non-refundable unless damaged or defective.
Further details on our return policy can be found in our Terms of Service.